Better Solutions For Your Business
About Us
BiggBoon Corporation, headquartered in Faridabad, Haryana, stands as a beacon of excellence in customer service solutions. With over 22 years of unparalleled experience, we specialize in providing end-to-end solutions that cater to every aspect of customer service.
- Interactive Voice Response (IVR)
- Cloud Telephony
- Call Center Operations
- Policy and Procedure Design
- Customer Relationship Management
- E-Warranty Registration & Authentication
- Loyalty Programs
- Field Service Operations
- Customer Satisfaction Surveys
- Process and Field Audits
Experience & Expertise
- With extensive experience spanning multiple leading roles, we have consistently delivered exceptional service and operational excellence.
- Our expertise encompasses IVR, cloud telephony, call center operations, designing policies and procedures, CRM, e-warranty registration and authentication check systems, customer promotion/ loyalty programs, customer satisfaction surveys, audits and field service operations.
- Our responsibilities involved managing PAN India service operations for various products /services and implementing CRM and Toll-free operations.
Why choose us
INNOVATION
We continually explore new technologies and methodologies to enhance efficiency and effectiveness in customer service.
CUSTOMER-CENTRIC
Our solutions are designed with the customer in mind, ensuring that their needs and expectations are not only met but exceeded.
LEADERSHIP
We demonstrate strong leadership in cultivating healthy and prolonged business relations, decision-making, organizational planning, problem-solving, and maintaining controls and documentation procedures.
Reliability
Exceptional Value
Community Engagement
We’re not just a business; we’re a part of the community. We have collaborations with one of the best and trustworthy players in the industry. We are actively engaged in initiatives that give back, making a positive impact on the society and lives of those around us.
EXPERIENCE
With over two decades of experience, we bring a wealth of knowledge and expertise to the table, ensuring that your customer service operations are in capable hands. We introduced Customer Helpline and CRM Application, set up comprehensive After Sales Service Systems, Operations, E-warranty Registration, Anti-Counterfeit systems and Networks in companies like Orient Electric, Sujata, Halonix, Pooja Metal Processors, BSC Paints, JPC, Blue Gem and HPL etc
Our Services
Interactive Voice Response (IVR)
Cloud Telephony
Call Center Operations
Policy and Procedure Design
Customer Relationship Management
E-Warranty Registration & Authentication
Loyalty Programs
Field Service Operations
Customer Satisfaction Surveys
Process and Field Audits
Vision
Mission
Commitment
Connect With Us
Connect with us today to discover how BiggBoon Corporation can transform your customer service operations and help you achieve your business goals.
Team
Frequently Asked Questions
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