Better Solutions For Your Business

We continually explore new technologies and methodologies to enhance efficiency and effectiveness in customer service.


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About Us

BiggBoon Corporation, headquartered in Faridabad, Haryana, stands as a beacon of excellence in customer service solutions. With over 22 years of unparalleled experience, we specialize in providing end-to-end solutions that cater to every aspect of customer service.


  • Interactive Voice Response (IVR)

  • Cloud Telephony

  • Call Center Operations

  • Policy and Procedure Design

  • Customer Relationship Management

  • E-Warranty Registration & Authentication

  • Loyalty Programs

  • Field Service Operations

  • Customer Satisfaction Surveys

  • Process and Field Audits

Experience &
Expertise


  • With extensive experience spanning multiple leading roles, we have consistently delivered exceptional service and operational excellence.

  • Our expertise encompasses IVR, cloud telephony, call center operations, designing policies and procedures, CRM, e-warranty registration and authentication check systems, customer promotion/ loyalty programs, customer satisfaction surveys, audits and field service operations.

  • Our responsibilities involved managing PAN India service operations for various products /services and implementing CRM and Toll-free operations.



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Why choose us

INNOVATION

INNOVATION

We continually explore new technologies and methodologies to enhance efficiency and effectiveness in customer service.

CUSTOMER-CENTRIC

CUSTOMER-CENTRIC

Our solutions are designed with the customer in mind, ensuring that their needs and expectations are not only met but exceeded.

leadership

LEADERSHIP

We demonstrate strong leadership in cultivating healthy and prolonged business relations, decision-making, organizational planning, problem-solving, and maintaining controls and documentation procedures.

Reliability

When you choose us, you’re choosing reliability. We understand the importance of deadlines, promises, trust and commitments, and we go above and beyond to deliver our products and services on time, every time.

Exceptional Value

We believe that quality shouldn’t be expensive. That’s why we offer competitive pricing without compromising on the quality of our products and services. With us, you get value for money.

Community Engagement

We’re not just a business; we’re a part of the community. We have collaborations with one of the best and trustworthy players in the industry. We are actively engaged in initiatives that give back, making a positive impact on the society and lives of those around us.

EXPERIENCE

EXPERIENCE

With over two decades of experience, we bring a wealth of knowledge and expertise to the table, ensuring that your customer service operations are in capable hands. We introduced  Customer Helpline and CRM Application, set up comprehensive After Sales Service Systems, Operations, E-warranty Registration,  Anti-Counterfeit systems and Networks in companies like Orient Electric, Sujata, Halonix, Pooja Metal Processors, BSC Paints, JPC, Blue Gem and HPL etc

Our Services

Interactive Voice Response (IVR)

cloud-computing

Cloud
Telephony

Call Center Operationse

Call Center
Operations

Policy and Procedure Design

Policy and
Procedure
Design

Customer Relationship Management

Customer
Relationship
Management

E-Warranty

E-Warranty
Registration &
Authentication

Loyalty Programs

Loyalty
Programs

Field Service Operations

Field Service
Operations

Process and Field Audits

Customer Satisfaction Surveys

Customer Satisfaction Surveys

Process and Field Audits

Vision

To be the global leader in customer service solutions, setting the benchmark for quality, efficiency, and customer-centricity in every industry we serve.
mission

Mission

To revolutionize customer service solutions through innovative technology and unparalleled expertise, ensuring exceptional customer satisfaction and operational excellence.
agreement

Commitment

We are committed to delivering top-notch customer service solutions that drive success for your business. Our proven track record of reviewing customer requirements and ensuring they are met speaks to our dedication to excellence. We strive to explore all possibilities to increase efficiency and maintain the highest standards of service quality.

Connect With Us

Connect with us today to discover how BiggBoon Corporation can transform your customer service operations and help you achieve your business goals.


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Team

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team-1

Walter White

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team-2

Sarah Jhonson

Product Manager
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team-3

William Anderson

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Amanda Jepson

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Frequently Asked Questions

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location

Address

Plot no. 107-A, Trikha colony, Sector-2 Service Road, Near Highway, Faridabad, Haryana.

call us

Call Us

+91 8851105816
email

Email Us

contact@biggboon.com

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