About Us
About Us
BiggBoon Corporation, headquartered in Faridabad, Haryana, stands as a beacon of excellence in customer service solutions. With over 22 years of unparalleled experience, we specialize in providing end-to-end solutions that cater to every aspect of customer service.
- Interactive Voice Response (IVR)
- Cloud Telephony
- Call Center Operations
- Policy and Procedure Design
- Customer Relationship Management
- E-Warranty Registration & Authentication
- Loyalty Programs
- Field Service Operations
- Customer Satisfaction Surveys
- Process and Field Audits
Experience & Expertise
- With extensive experience spanning multiple leading roles, we have consistently delivered exceptional service and operational excellence.
- Our expertise encompasses IVR, cloud telephony, call center operations, designing policies and procedures, CRM, e-warranty registration and authentication check systems, customer promotion/ loyalty programs, customer satisfaction surveys, audits and field service operations.
- Our responsibilities involved managing PAN India service operations for various products /services and implementing CRM and Toll-free operations.
Frequently Asked Questions
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